Refund policy

We at Taj Al Arab Traders make every effort to ensure that you receive your order in perfect condition and within the given timeframe mentioned in your order. Customer satisfaction is our priority. In case you are not happy with the delivery, you can provide the following information to our service delivery team at tajalarabdates@gmail.com

• Details and reasons for your dissatisfaction.

• Pictures of the orders received along with the order number.

• Whether you want to exchange or replace the order with a new one.

Note: Packages that are opened by customers or which are damaged after delivery are not entitled to returns or exchange. tajalarabtraders.com will provide the reshipping for items which are wrongly shipped or the items which are not delivered as per the order details.