Terms of service
Overview
This website is operated by Taj Al Arab Traders. Throughout the site, the terms “we”, “us” and “our” refer to Taj Al Arab Traders. By accessing or using our website (www.tajalarabtraders.com) and purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink.
These Terms apply to all users of the site, including without limitation customers, browsers, vendors, and contributors of content.
2. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your place of residence, or you have parental/guardian consent to use this site.
You may not use our products or website for any illegal or unauthorized purpose. You must not transmit any harmful code, viruses, or malware. Any violation of these Terms may result in termination of your access to our Services.
3. Products and Services
All products are subject to availability. We reserve the right to discontinue any product at any time.
Prices for our products are subject to change without prior notice.
We have made every effort to display product images and descriptions accurately, but we cannot guarantee your device display will show colors or details correctly.
4. Orders and Billing
You agree to provide current, complete, and accurate purchase and account information for all orders placed.
We reserve the right to refuse or cancel any order at our sole discretion, including suspected fraudulent or unauthorized purchases.
In case of order cancellation, you will be notified via the email or phone number you provided.
5. Shipping and Delivery
We strive to deliver orders within the timeframe mentioned at checkout. Delays may occur due to unforeseen circumstances.
For details regarding shipping, delivery, and returns, please refer to our Shipping & Returns Policy.
6. Returns and Exchanges
We at Taj Al Arab Traders aim to ensure customer satisfaction. If you are not happy with your order, you may request an exchange or replacement subject to our Returns Policy.
Returns are only accepted if the product delivered is damaged, incorrect, or does not match the order details.
Packages opened or damaged by customers after delivery are not eligible for returns or exchanges.
For assistance, email us at tajalarabdates@gmail.com with your order number, reason for dissatisfaction, and photos of the product received.
7. Intellectual Property
All content on this site, including text, images, logos, product descriptions, and design, are the property of Taj Al Arab Traders and are protected by copyright and trademark laws. Unauthorized use of our content is prohibited.
8. Limitation of Liability
We do not guarantee that the website will always be secure, uninterrupted, or error-free. To the fullest extent permitted by law, Taj Al Arab Traders shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Karachi, Pakistan.
10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of any changes.
11. Contact Information
For questions regarding these Terms of Service, please contact us:
📧 tajalarabdates@gmail.com
📍 Shop #107, Sector 15-A/2, Bufferzone, Karachi 75850, Pakistan